Professional Implementation Consulting Services (PICS) is founded by Richard Rosenthal and Terry Rossi. The company’s mission to provide outstanding technical and application consulting services to QAD Enterprise Applications ( MFG/PRO ) users in North America. The company’s vision is to bridge the gap between the new technology of the Internet and the applications of business.

PICS Enterprise Software (ES) releases our first product the MFG/PRO GL Chart of Accounts Conversion Utility for MFG/PRO v7.3

Our two main sources of revenue at this time are QAD MFG/PRO consulting and customizations and Internet Services – We provided dialup, dedicated access and hosting services.


PICS becomes one of the first QAD Service Alliance Partners in North America.  The QAD Alliance Program is a global network of more than 150 organizations providing QAD Enterprise Applications ( MFG/PRO ) consulting and implementation services.

The PICS On-line division is formed. PICS On-line is a full service ISP serving the Philadelphia and Southern New Jersey areas offering dial-up internet, dedicated connections, web site hosting and web design.

PICS secures a contract with the state of New Jersey to provide internet services to schools, courts, and other municipal institutions.


PICS moves its corporate offices to 40 High Street in historic Mt. Holly New Jersey along with the existing fiber optic data center already in place.

PICS achieves certification from business partner Eagle Consulting and Development Corporation (ECD). This certification allows PICS to implement ECD’s RF Express for QAD Enterprise Applications ( MFG/PRO ) in North America and makes PICS the sole third party implementer of RF Express for QAD Enterprise Applications ( MFG/PRO ) in the US.

PICS Enterprise Software (ES) v2 of the MFG/PRO GL Chart of Accounts Conversion Utility – the product has been used by over 20 manufacturers worldwide.


PICS reaches a milestone of $1M annual sales.


PICS continues to experience record growth due to Y2K and the Internet boom.

PICS releases NetPICS a web enabled toolset for supplier schedules, forecasting and purchasing. Later Renamed the MPS Workbench


PICS acquires the rights to Cogita’s UbiNow and UBISoon and their worldwide user base. These products will be re-written and renamed to BatchTrak & SysTrak. BatchTrak extends the batch processing functionality and System Administration areas of QAD Enterprise Applications ( MFG/PRO ) . SysTrak is a total monitoring solution which brings together Unix and Progress performance data all within QAD Enterprise Applications ( MFG/PRO ).

PICS On-Line acquires and develops web-host.com our low-cost self service hosting property.


PICS releases what becomes our flagship product.  DocLib, an Integrated Document Management Solution , specifically designed to meet the needs of QAD Enterprise Applications ( MFG/PRO ) users.

PICS becomes a PROGRESS Application Partner. Progress Application Partners provide over 5,000 software applications that meet the specific industry needs of customers around the world.


PICS becomes a Technology Alliance Partner with Kofax. Kofax is the market leader and de facto standard in capture application software, device connectivity and image processing. In 1995, Kofax introduced Ascent Capture, the first shrink-wrapped information-capture application for document and content management systems. Today, Ascent is a robust, expandable, enterprise-class platform and the most widely used capture solution in the world. PICS incorporates Ascent Capture into DocLib providing our users with a robust imaging solution.


PICS enters into a distribution and support agreement with TCG Information Systems of Australia and becomes the North American distributor of FormTrap. FormTrap was first released in 1993 and boasts over 120 installed QAD Enterprise Applications ( MFG/PRO ) customers. Designed to accept print data from almost any application on any system and born from a heritage of well-established printing solutions. Since that time it has evolved from a print formatting solution into a fully-fledged electronic document design and delivery system.


Due to continued record growth, PICS moves our corporate headquarters two doors down from our previous location to 46 High Street in Mt. Holly. Our new headquarters features a state of the art data center that hosts customer’s web sites and E-Commerce applications.

PICS opens a Michigan satellite office. Due to the growth of its business and the expanding needs of its customers, PICS opened a new office in Wixom, MI. PICS consulting services, sales and marketing departments will be located in this office. PICS global headquarters and Internet services will continue to operate from Mt. Holly, NJ.


PICS releases DocLib version 2.32. This version includes the new Workflow Module. The Workflow module allows our users to manage complex business processes by creating structured processes that allow for the approval of documents and document packets.   The workflow module would prove to be the future of document management adding much needed business process automation.


Professional Implementation Consulting Services has ranked as one of the 2005 top 100 fastest-growing, privately-held businesses in the Philadelphia region by the Philadelphia 100®, a joint project of the Wharton Small Business Development Center, the Entrepreneurs Forum of Greater Philadelphia, and the Philadelphia Business Journal.

Philadelphia 100 rankings are based on verifiable revenue growth. During our 17-year history, we have carefully managed the program to insure its fairness and integrity. As a result, ranking as a Philadelphia 100 company is highly competitive.

Professional Implementation Consulting Services will be listed among fastest growing, privately-held businesses in the October 28th issue of the Philadelphia Business Journal as well as on the Philadelphia 100 website and the Wharton Small Business Development Center website.


Continuing a 12 year investment in our company, we partner with ACS Mellon to offer a state of the art Health Care Savings Account for our employees. In addition we partner with Gevity to manage our Human Resources.  Our staff has grown and a PEO is needed to keep up with all the states’ regulations.

PICS continues to expand its product portfolio to serve our clients needs. Our General Ledger Chart of Accounts Product is totally re-written for speed, expandability and eb2.1 multi-domain compatibility. We embark on an aggressive marketing campaign for our products.


PICS starts the ITech Managed Services Division and implements key business system changes that allow us to be scalable in this space.    The ITech division is an outsourced IT services company.   Seeing the growing complex needs of our clients we feel that managed services will be a great addition to our company and a natural evolution of our ISP business.

PICS Enterprise Software Division signs a Strategic Consulting agreement with QAD to strengthen the partnership and combine world class software with best of breed services from PICS


PICS  is now working with some of the largest customers in the world and some of the most recognizable names in manufacturing.   Our products and services are in high demand and we continue to build out the PICS ITech sales and service team.   Unlike our competitors in the managed services space we bring enterprise consulting and software development people and skills to the table.


Mount Holly NJ creates a Cyber District and the PICS Building is right in the center of it.   Directly across from the Verizon Central Office and fed by multiple underground fiber rings we are ideally suited to be in the center of the district.

PICS purchases a second office in the Delaware Valley and opens a sales and support office in Newtown PA.


PICS ITech is named to the MSP Mentor as a  Top 200 North American MSP

Terry Rossi is named to the MSP 250 – Global Leaders in the MSP Industry

PICS ITech is named “Best of Biz” by South Jersey Magazine for Computer Services


PICS ITech is named to the MSP Mentor as a Top 501 Worldwide MSP


PICS ITech is named to the MSP Mentor as a  Top 501 Worldwide MSP for the 2nd consecutive year.

PICS ES Division is awarded the Progress Software Innovator Award for DocLib Expense.  The Innovators award recognizes partners who are particularly innovative in their design or approach to application development.

PICS ES Division releases DocLib Expense and DocLib Expense for Mobile.  Bringing Expense Reporting to DocLib Users


PICS ITech is named to the MSP Mentor as a  Top 501 Worldwide MSP for the 3rd consecutive year.

PICS ITech continues to strive to provide more value to its customers’ by introducing innovative IT Leadership offerings.

PICS ES Division continues to support customers around the world with our flagship DocLib product.   Notable Projects in Hungary and China.  DocLib is now installed in over 10 countries.


PICS ITech is named to the MSP Mentor as a  Top 501 Worldwide MSP for the 4th consecutive year.

PICS ITech is named to the Channel e2e’s list as a Top 100 vertical MSP for manufacturing

PICS launches its steering committee and Gazelles team to foster innovation within the company.

PICS ES launches our new DocLib.net website


PICS ITech named to The Channel Company’s CRN MSP500


PICS ES Division Doclib ( www.doclib.net)  is proud to once again sponsor the Explore Conference, QAD’s annual customer conference. Explore 2017 is a week-long event is a great opportunity to connect with industry innovators, ERP experts and other members of the manufacturing community.


PICS ITech named to the ChannelE2E Top 100 List of MSP’s for Manufacturers for the 2nd consecutive year.PICS DocLib launches new Managed Outsourced OCR service to QAD manufacturers worldwide

PICS ITech named to the CRN MSP 500

PICS ITech named to the Channel Futures MSP 501

PICS ITech named to the CRN Fast Growth 150

PICS ITech awarded the Channel Partners Inaugural 360 Degree Award

PICS Chief Revenue Officer Brian Atchison named to the Top 20 under 40 List in South Jersey

PICS Co-Founder Terry Rossi featured in South Jersey Biz as Leading by Example

PICS Co-Founder Terry Rossi featured in Channel Pro Magazine


PICS lands on the INC 5000 list of Fastest Growing Companies.

Among other charitable acts the entire team participates in Project #TrashTag  (Hashtag TrashTag video)

PICS DocLib Launches v6 of it’s flagship product DocLib


Terry Rossi co-authors Amazon Best Selling Cybersecurity Book – “On Thin Ice

PICS ITech helps hundreds of clients migrate to a remote workforce as a result of the Corona Virus pandemic.

PICS DocLib has record sales for DocLib Cloud and expands into 18 different countries.

PICS ITech wins the 2020 South Jersey Biz – Best of Biz Award

PICS ITech Named to the 2020 Channel Futures Top 501 Worldwide List

PICS ITech Named 2020 CRN Pioneer 250 List


PICS ITech Named to the 2020 CRN Pioneer 250 List

PICS DocLib Awarded Gold Partner status with business partner Progress Software.